"Happy employees lead to happy customers, which leads to more profits." — Vaughn Aust

Once you've built up a good referral base and customer reviews, you know the next step in your junk removal business is expansion. You need a another truck and another crew. But where do you start?

When your job description involves moving heavy junk, it may be tough to think about employee happiness first. But your business will only be successful if you prioritize the employee experience. Paying a competitive wage is important, but creating a company people want to work for is more than that.

Here are 5 ways to grow your junk removal business! 👊

1. Determine your hiring needs

Before you start the hiring process, you need to determine your hiring needs. Identify the number of employees you need and the specific job roles you want to fill. For instance, if you are expanding from a solo company to multiple trucks, you may need drivers, loaders, or office staff.

2. Be transparent about the job

It's important to be transparent about the job requirements and expectations during the hiring process. Be clear about the physical demands of the job, the hours, and the working conditions. This will help ensure that candidates understand what they're getting into and can make an informed decision about whether the job is a good fit for them.

3. Emphasize the positive aspects of the job

While junk removal may be a physically demanding and dirty job, there are also positive aspects to the job. Emphasize the benefits of working for a junk removal company, such as the opportunity for exercise, working outdoors, and the satisfaction of helping customers. By highlighting the positive aspects of the job, you can help attract candidates who are a good fit for the position.

4. Foster a positive work environment

Creating a positive work environment is key to retaining quality employees in a bad job. Foster a culture of respect, teamwork, and open communication. Recognize and reward employees for their hard work, and provide opportunities for professional growth and development. When employees feel valued and supported, they are more likely to be engaged and motivated to work hard.

5. Provide training, support and advancement opportunities

Providing training and support to new employees is important for ensuring their success in the job. Offer on-the-job training to teach new hires the proper techniques for lifting and handling heavy items safely. Additionally, provide ongoing support to employees to help them overcome any challenges they may encounter on the job.

Promote from within, and when you need to head a new crew- promote your best worker to the new job with the increased responsibility.

Need help building your business for success?

Home Service Pup provides an all-in-one customer service solution that can help you stand out from competitors, big and small, by delivering the best service. Our time saving solution makes it quick and easily for customers to contact you, to follow-up on leads, and to provide service before, during and after the sale.

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