What we do
Home Service Pup provides an all-in-one customer service solution for your home service business.
We have a single level subscription that enjoys all the essential features to make your business run smoothly, impress your customers, and save you hours every week.
Who we serve
Any size home service business will find value in our services- but we focus on smaller businesses that may not have full time office staff to handle customer service.
We divide home services into two broad categories:
On-demand services- in which a customer has an immediate need and will likely be searching Google to make their choice
Estimate-based businesses- in which a customer has a longer timeline and may be shopping multiple companies.
How we can help your business
Tree Services
Customers know if something goes wrong during tree removal- serious damage can occur. They look for trustworthy services, and are willing to pay more to know the job is done safely. Online Reviews and appointment confirmations are a must-have.
Pest Control
No one likes critters in their house- and ongoing service contracts are the best way to grow a successful pest control business. Impress your customers with service reminders & online scheduling- they won't even think about calling one of the franchises.
Plumbers
Impress customers with punctual service and a fair price- and you'll have repeat business for years to come. For emergency calls- a text option is perfect for quick communication and appointment setting. A clogged drain today will turn into a hot-water heater install next year.
HVAC
Homeowners often fail to change air-filters and other basic maintenance on their HVAC systems. Future service reminders will be valuable to customers, keeping their equipment in good order- and your business will succeed with all the repeat business.
Electricians
Even experienced weekend warrior homeowners usually like to leave electrical to the professionals. Repeat business is the key to growth- and saving time by having text based communications will allow you to fit in more jobs every day. Strong online reviews are a must to establish credibility.
Power & Soft Wash Cleaning
One of the fasting growing service businesses today- this space is more competitive than ever. How do you stand out? Amazing online reviews- and automated text communications. Sending service reminders to past clients every season to increase repeat business is vital.
Gutter Installation & Service
Standing out as a gutter installer is tough, as many customers don't distinguish many differences in the products. So how do you win the business without needing to cut margins? A great reputation and quick communication. Good first impressions will usually win out.
Basement Pumping & Waterproofing
A flooded basement is a stressful situation for homeowners. By making the process easy and convenient for them through a quick response text platform- you can put them at ease that the problem is under control. Online reviews are essential- as most customers first step is Google.
Chimney Sweeping & Repair
You know the danger in homeowners neglecting regular sweeping and service on their chimneys. Keep them informed with automatic service reminders and save your time with easy text communication for appointment scheduling.
Septic System Service
How do you become number 1 in the number 2 business? Service reminders. Homeowners with septic systems often lay off getting them pumped regularly- and if you're replying on emails- they're most likely in a spam folder. Texts have a 97% open rate. Your customers will thank you!
Well Drilling & Service
Homeowners who use well water often neglect maintenance on their systems until its too late. Their water source is too important to ignore- and using a text platform to remind them to have their pump serviced will be a well appreciated benefit- and you'll love the consistent business.
Smoke-Water-Fire Cleanup
Insurance referrals provide solid business to many companies- but an excellent online reputation will ensure customers call your company first. Many companies have large advertising budgets, and an online reputation only enhances those marketing efforts.
Mold & Asbestos Abatement
With their health on the line- trustworthiness is the most important factor for homeowners. It's unlikely they'll ask for referrals from friends- as they may be embarrassed to have a mold problem. The best online reputation will win the business- and not have to compete on price.
Carpet & House Cleaning
The more jobs you can complete in a day- the more profitable you'll be. Appointment reminders, future service reminders and an excellent online reputation will ensure your schedule stays booked week in and week out. Save time and impress your customers- it's a win-win.
Moving Companies
Trustworthiness and reliability matter to homeowners when booking a moving company. A solid online reputation will give them confidence in your service. An easy text based solution is perfect for customers to book appointments- and save them some stress during a move.
Junk Removal
A fast growing home service business, junk removal companies win by providing the best service. Customers will be happy to refer you and leave a review if you make it easy. Impress them from appointment booking to after the service follow-up, and you'll grow quickly.
Driveway Seal Coating
Lawn signs and trucks are a great way to get your name out there. But customers will Google before they call. Give them an incredible website and a quick text option. You'll have a new job lined up without ever having to pick up your phone. Then auto text them next year for a repeat job.
Appliance Repair
Often your competition isn't another company- it may be the big box store down the street. Unless you make your appointment booking seamless- a customer may choose to buy a shiny new appliance instead. After-service follow-ups will impress customers and lead to more referrals.
Hardscape & Patio Companies
With more homeowners desiring an outdoor oasis- demand has never been higher. But hardscape is the home service most likely to flake out on estimates for customers. Save your time- and impress your customers with a text platform for status updates. You'll be top in your market in no time.
Kitchen & Bath Remodelers
Customers care about quality and reputation. They'll spend the money if they know they can count on you. Customers will do their homework- on Google and social media before putting down a deposit. A top online reputation will ensure your business competes for the business every time.
Siding-Windows-Doors Installers
How do you stand out from the franchises and big-box contractors? With quick service on estimates and a great reputation. Customers will shop this service more than almost any other- and if you don't want to have to lowball every estimate- you better have a great online reputation.
Roofing Companies
With big competitors spending money on TV, radio and billboards, how do you compete? By matching them on technology and having a great reputation. Customers will call 3 companies for quotes. If you look as professional as the big boys- you won't have to low-ball to win the business.
Deck & Fence Builders
Demand has outpaced supply as customers rushed to improve their outdoor spaces the last few years. That will not last forever. Keep your business busy by making it easy to book estimates, refer new friends & leave a review. You'll be able to charge what you're worth- and still win the job.
Pool Installation & Service
Even with costs rising- customers still can't resist a new pool. With such a big investment- prospective customers will do their homework. Impress them, and build your reputation with an automated text program, updating customers at every stage in the process.
General Contracting & Additions
Customers remember the experience more than the work. Even if your finished job is just what they dreamed, if the process was difficult, a customer may be be disappointed. Save yourself time- and impress them with a text platform updating them and making the process stress free.
Custom Carpentry
Whether you're building a bookcase or finishing a basement- your customer will be particular. Encouraging them to leave an online review may seem scary. But if you impress them with your service, and do a great job, they'll be happy to leave a positive review.
Handyman Services
Become the go-to handyman in your area by delivering the best service in town. By having a great online reputation and an automatic text back when they call you'll stand out. You can capture customers to fill up your calendar while you're working on your current job.
Asphalt & Concrete Companies
A great first-impression and a solid reputation will lead to higher margins. Customers will not haggle if they know you're the real deal. And with the time savings of text communications and follow-ups, you'll have time for more jobs every week.
Carpet & Flooring Installers
Customers search for this on Google more than most other services. That means an impressive website, text based first contact, and a great reputation will win the job. And with your time savings from constant customer calls, you'll be complete more jobs every week.
Insulation & Energy Efficiency
With rising fuel costs, more customers are searching out energy savings than ever. That means a great website and online reputation will win their business when they are researching online. Make it only a text to reserve a consultation- and you'll multiply your opportunities.
Landscaping & Lawn Services
A short season and bad weather are enough of a challenge. Don't make it harder on yourself by spending hours calling and texting customers on your phone. Automate and streamline messaging on our platform. Schedule your calendar and send reminders all from your phone.
Lawn Sprinkler & Irrigation Services
Open season, install season, and winterize season. Automate your business, and save yourself hours every week by communicating with your customers on a text app. New installs will check online reputation- and by impressing your current customers so much- you'll build it in no time!
Security & Smart Home Installation
With the technology innovations over the past decade, more customers than ever are looking to turn their home smart. They expect your business to be ahead of the curve. Impress them with a fully automated texting platform, and save yourself time for more jobs.
Interior & Exterior Painting
When you're high up you can't be picking up your phone. No problem, we'll auto-reply all your missed business calls "I'm either on a ladder or holding a wet brush now- but please text name and address to get started". You now have a new customer, and you didn't have to get off the top rung.
Garage Door Installation & Service
Quick and easy for customers- it's a win for everyone. By saving your customer a call, you get your appointment made more quickly and a happier customer. If you make it easy on them, they'll be sure to leave a 5-star review and call only your next time.
Invisible Fence Installation & Service
A company called Home Service Pup couldn't forget about the pooches. When it comes to our furry friends, customers want to make sure they trust your business. Online reputation is most important. Make it easy on customers with easy texting- and your reviews will soar.
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